|These are general guidelines. For specific details, please refer
to the specific policies of Carnival Cruise Lines, Costa, Celebrity, Regent Seven Seas, Cunard,
Princess, Holland America, Crystal, Royal Caribbean, Oceania, Disney, Silversea
Cruises, Windstar, MSC and NCL.
GUESTS WITH SPECIAL NEEDS
Most major cruises, to the extent feasible, try to accommodate guests
with special requirements so they are able to enjoy cruise ships and their
facilities. Guests who have any medical, physical or other special requirements
are required to contact GoDirectCruise.com at 1-800-848-3005 to discuss
the details of their needs.
For the security of guests and crew, most cruise lines have a "no visitors"
policy. We regret any inconvenience this may cause.
Embarkation times will vary according to cruise line and port of embarkation.
You must check in at least 60 minutes prior to departure to avoid the
risk of automatic cancellation.
CHANGES IN ITINERARIES
Changes to itineraries may be necessary from time to time. When possible,
the cruise lines will promptly notify guests of a pre-cruise itinerary
change. If an itinerary change occurs while at sea or when notice
prior to sailing is not feasible, the cruise line shall attempt to substitute
an alternative port. No compensation shall be provided to guests when an
alternative port is offered. The cruise lines do reserve the right to change
itineraries. The foregoing is a summary of the itinerary change policy
and is qualified in it's entirety by the complete policy which is posted
at the appropriate cruise line’s web site.
Curbside porters are available at the pier during embarkation to take
luggage to the vessel. Please be sure each piece of luggage is locked and
has a tag listing your name, ship, and stateroom number.
Customary tip is $1.00 per bag. Curbside porters are not employees of
the cruise line, therefore, any problems are the responsibility of the
guest. The cruise line assumes no responsibility for carry-on luggage.
Any luggage left at the pier will be forwarded at the guest's expense.
Claims for luggage loss or damage must be made in writing to debarkation
personnel prior to leaving the pier area.
ON BOARD PURCHASES
For your convenience, charges for most of your onboard purchases are
made to your on-board account. A required application form will be included
with your documents. Registration for this program will occur at the time
of embarkation. Credit cards acceptance will vary by cruise line.
Most accept American Express, Visa, MasterCard, Discover Card and cash
for deposit on your account. A deposit (ranging from $100 to $750 depending
on cruise duration) will be required for cash accounts.
LIQUOR & BEVERAGE POLICY
In general, guests are prohibited from bringing alcoholic beverages
for consumption on board.
As a general rule, alcoholic beverages will not be sold or served to
anyone under the age of 21. Cruise lines reserve the right to refuse
the sale of alcoholic beverages to anyone. Alcoholic beverages purchased
in the ship's gift shops or in ports of call will be retained by the cruise
line until the end of the voyage.
Generally, guests under the age of 21 must be accompanied by a parent,
grandparent or guardian 25 years or older in the same stateroom.
The U.S. Government recently issued a requirement that all U.S. citizens
must present proof of citizenship in the form of a passport for travel
on most cruise itineraries. This requirement is scheduled to go into
effect on 12/31/06. If you will be traveling after December 30th
of 2006, or if your scheduled cruise will end after December 30th, make
sure you bring a valid passport with you. Your passport will be required
at embarkation, and throughout your cruise.
U.S. State Homeland Security requirements are scheduled to take effect
December 31, 2006: A passport is required of air or sea travelers to
or from the Caribbean, The Bahamas, Bermuda and Central and South America.
A passport is required for air or sea travelers to or from Mexico and Canada.
December 31, 2007: A passport is required for all U.S. air, sea, and
land border crossings.
For additional information, please visit www.travel.state.gov.
Proper travel documentation is required at embarkation and throughout
the cruise. It is the guests’ sole responsibility to bring and have available
at all times all required travel documents. Guests are advised to check
with their travel agent or the appropriate government authority to determine
the necessary documents.
Any guest traveling without proper documentation will not be allowed
to board the vessel and no refund of the cruise fare will be issued.
Please refer to the cruise line website for specific needs regarding
visas. Non US citizens must determine what proper documentation is needed
by contacting the appropriate Embassy or Consulate of the countries that
will be visited during your cruise or tour.
DEPOSIT AND PAYMENT
Deposit requirements will vary by cruise line. Most require full
payment at least 75 days prior to departure.
CANCELLATIONS AND REFUNDS
Cruise lines will not refund any money for cancellations made within
their cancellation schedule except as found in the cruise line cancellation
and policies section of the brochure or website. GoDirectCruises strongly
recommends the purchase of travel insurance.
In addition to the cancellation charges per the cruise line, GoDirectCruise.com
will assess a $25 per reservation cancellation fee.